Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped on weekends or holidays.

Please allow 3 to 5 business days to process custom wig orders

Shipping Time

We ship internationally from our warehouse in China.

Estimated delivery time:

• United States: 7–15 business days
• Other countries: 10–20 business days (varies by location)

Please note that delivery times may be affected by customs delays, holidays, or carrier delays.

Shipping Method

We use trusted international shipping carriers such as YunExpress, ePacket, and other reliable logistics partners to ensure safe and trackable delivery.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Customs & Duties

In some cases, customs fees or import taxes may apply depending on your country. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us and we will assist you in resolving the issue with the shipping carrier.